1. Do you deliver?
Yes. We offer delivery services throughout the Puget Sound region and surrounding areas of the Pacific Northwest. Our team ensures your rental items arrive safely and on time at your event location.

2. Do you provide setup?
Absolutely. Setup services are not included in the base rental price, but we offer them as an optional add on. This gives you flexibility to choose what works best for your event. Our team can handle placement and assembly so you can focus on enjoying your day stress free.

3. How far in advance should I place my rental order?
We recommend booking as early as possible, especially during peak season. However, we always do our best to accommodate last minute requests based on inventory and availability.

4. What payment methods do you accept?
We accept all major credit and debit cards. Payments are processed securely through our online invoicing system, and bookings are confirmed once payment is received.

5. Can I make changes to my rental order after it is confirmed?
Yes. You may adjust your order, such as adding or removing items, up to 48 hours before your scheduled delivery or pickup. Please contact us directly to make any changes.

6. Do you have a minimum order amount?
Yes, a minimum order amount may apply depending on your delivery location. Reach out with your event details and we will confirm the minimum for your area.

7. What happens if equipment is damaged?
We understand that accidents happen. If an item is damaged beyond repair, the renter is responsible for the full replacement cost. We will assess the damage and provide an invoice if necessary. We appreciate your care in helping us maintain our inventory.

8. How long is the rental period?
Our standard rental period is up to three full days, giving you time for setup, your event, and cleanup. If you need items for multiple days, just let us know and we can discuss extended rental options.

9. Can I keep the items overnight?
Yes. Overnight rentals are allowed. All items must be stored in a safe and covered location. Renters are responsible for any damage, loss, or theft while items are in their care.

10. What areas do you serve?
LUJO Event Rentals proudly serves clients throughout the Puget Sound region and greater Pacific Northwest. If your event is outside our primary service area, contact us and we may be able to accommodate with an adjusted delivery fee.